Our Services
Alternative Business Solutions is more than a claims processing center. We offer multiple services that go far beyond a basic billing company. Our goal is to provide the highest return on your claims without sacrificing service or patient support. We successfully convert medical services into cash reimbursements by providing a full rage of revenue cycle management services and benefits, including:
- Open communication – You are able to speak with a real person and get your questions answered in a timely manner
- Regularly scheduled meetings on-site, on the phone and in our San Leandro office
- Working with your staff to develop upload data file protocols for HIPAA compliant transfer of client demographics and services
- Generating and accelerating individual claims with are professionally prepared and electronically submitted (where available)
- Persistent follow-up on all claims including unpaid or incorrectly paid claims
- Filing claim appeals as needed
- Providing secondary and tertiary claim submission (when applicable)
- Creating and mailing patient statements
- Patient billing questions are answered personally and efficiently (an 800 number is provided on all patient statements)
- Prompt posting of payments
- Timely handling of denials with reports provided on a regular basis
- Courteous and effective collection of outstanding third party receivables and patient balances
- Protection against cash flow interruptions due to staff turnover and vacation/leave time
- Tracking all claims through Reconciliation
- Staying educated and on top of industry standards, such as with HIPAA and OIG compliance, as well as Medicare, State and local regulations
Partnering with Alternative Business Solutions means dedicated professionals will be on your business team. Our approach is to be all inclusive; we do not "cut back" on services and our clients enjoy the ability to customize the process to best meet their needs.